Editorial Policy

Last updated: September 2025

Our Editorial Standards

Every piece of content on NCGVilla.com, from villa descriptions to blog articles to guest reviews, is created by our team based on verifiable information and direct sources. We don't aggregate content from other websites or use automated systems to generate descriptions. Real people write about real properties based on real information, maintaining standards that ensure accuracy, usefulness, and trustworthiness.

Villa Descriptions

Our villa descriptions begin with information provided directly by property owners, including their photographs, floor plans, amenity lists, and property details. We verify this information through multiple methods, including property visits when possible, cross-referencing with public records, and checking claims against local knowledge. When an owner says their villa is "five minutes from the beach," we verify the actual walking time under normal conditions.

We write descriptions that balance marketing appeal with honest representation. While we highlight each property's strengths and unique features, we also acknowledge limitations that might affect guest experiences. A villa with spectacular views but challenging access for mobility-impaired guests will have both facts clearly stated. We believe informed guests become satisfied guests.

Verification Process

Before publishing any villa listing, we verify ownership through property documents and establish the owner's right to rent or sell the property. We check that photos match the current property state and request updated images when renovations or changes occur. Amenity lists undergo review to ensure claimed features actually exist and function as described.

For properties we haven't visited personally, we rely on trusted local partners to verify conditions and claims. These partners follow our verification checklist and provide photographic evidence of their inspections. When we cannot adequately verify a property's condition or ownership, we don't list it regardless of potential revenue.

Blog Content Standards

Our blog articles about destinations, travel tips, and luxury experiences stem from firsthand knowledge and credible sources. Writers either have personal experience with the topics they cover or conduct thorough research using reliable sources. We cite sources when presenting statistical information and distinguish between facts and opinions in our travel recommendations.

Blog content undergoes editorial review before publication to ensure accuracy, relevance, and alignment with our quality standards. We fact-check claims about destinations, verify current information about attractions and restaurants, and update content when circumstances change. An article about the best restaurants in Positano gets revised when establishments close or quality changes significantly.

Guest Reviews and Testimonials

Reviews and testimonials displayed on our site come from verified guests who have actually stayed in our listed properties. We confirm bookings before accepting reviews and require reviews to be submitted within a reasonable timeframe after stays. While we edit reviews for grammar and clarity when necessary, we preserve the authentic voice and opinion of the reviewer.

We publish both positive and constructive feedback, excluding only reviews that contain profanity, discriminatory language, or factually incorrect information. When negative reviews highlight legitimate issues, we investigate the concerns and work with property owners to address problems. Reviews that appear to be fraudulent or submitted by parties with conflicts of interest are rejected.

Fact-Checking Procedures

All factual claims undergo verification before publication. Distance measurements get checked using mapping tools and local knowledge. Historical information is verified through multiple reliable sources. Legal or regulatory information, such as visa requirements or tax implications, is confirmed with official government sources or qualified professionals.

When perfect verification proves impossible, we clearly indicate uncertainty with phrases like "approximately" or "typically." We prefer acknowledging limitations to making unsupported claims. If we cannot verify information to our satisfaction, we either omit it or clearly label it as unconfirmed.

Currency and Updates

We review villa listings regularly to ensure information remains current and accurate. Property owners are required to notify us of significant changes, but we also proactively check for updates. Seasonal variations, such as pool heating availability or restaurant closures, are reflected in our descriptions when they materially affect guest experiences.

Blog content includes publication and last-updated dates to help readers assess currency. Articles about time-sensitive topics like travel regulations or seasonal events receive priority review and updating. When major changes occur at destinations we cover, we revise relevant content across all affected pages.

Corrections Policy

When errors are discovered in our content, we correct them promptly and, when appropriate, acknowledge the correction. Minor errors like typos are fixed without notation. Substantial errors that might have influenced booking decisions are corrected with a note indicating the update and its date.

Readers who identify errors can report them to info@ncgexperience.com. We investigate all reported errors and respond to the reporter about our findings. If we've made an error that affected someone's travel plans or purchase decisions, we work to make appropriate amends beyond simply correcting the content.

Editorial Independence

Our editorial content remains independent from our business relationships with property owners and service providers. Positive coverage cannot be purchased, and negative information isn't suppressed for financial reasons. While we maintain a generally positive tone appropriate to luxury travel, we don't compromise accuracy for marketing purposes.

Property owners cannot edit their own listings directly or demand specific language in descriptions. While we consider their input and incorporate factual corrections, our editorial team maintains final control over all published content. This independence ensures readers can trust that our content serves their interests, not just those of our partners.

Photography Standards

Images must accurately represent current property conditions. We reject photos that use excessive digital manipulation, misleading angles, or staging that misrepresents normal property appearance. While professional photography naturally presents properties attractively, images must not deceive viewers about what they'll actually experience.

We require photos to be no more than two years old unless we've verified that no material changes have occurred. Seasonal variations are acceptable, but we label photos to indicate when they were taken if timing affects what's shown. If a lush garden photo was taken in spring, we note that summer guests might find different conditions.

Transparency Disclosures

When content involves business relationships or potential conflicts of interest, we disclose them clearly. If we feature a property owned by a business partner or recommend a service where we have financial interests beyond standard commissions, readers are informed. Transparency maintains trust even when relationships exist.

Sponsored content, if we ever publish it, would be clearly labeled as such. However, our current policy excludes sponsored content to maintain editorial independence. All content on NCGVilla.com reflects our editorial judgment rather than paid placement.

Content Ownership and Attribution

All original content created for NCGVilla.com remains our intellectual property unless otherwise noted. We respect others' intellectual property rights and properly attribute content used with permission. Guest writers and photographers receive appropriate credit for their contributions.

We don't republish content from other sources without permission and proper attribution. When referencing information from external sources, we provide appropriate citations. Plagiarism has no place in our content, and we use plagiarism detection tools to ensure originality.

Accessibility in Editorial Content

Our editorial team writes with accessibility in mind, using clear language and logical structure. We avoid unnecessarily complex vocabulary while maintaining sophistication appropriate to our luxury market. Technical terms are explained when used, and acronyms are spelled out on first reference.

Images include alternative text that conveys important information for users who cannot see them. Videos, when used, include captions or transcripts. We structure content with proper headings and formatting that aids both visual scanning and screen reader navigation.

Review and Approval Process

All content undergoes editorial review before publication. Villa descriptions are reviewed for accuracy, completeness, and adherence to our style standards. Blog articles pass through fact-checking and copy editing. Guest reviews are verified and checked for appropriateness.

Significant content changes after publication also undergo review. This ensures that updates maintain our quality standards and don't introduce new errors while fixing old ones. The review process may be expedited for time-sensitive corrections, but never skipped entirely.

Contact for Editorial Matters

Questions about our editorial policy or content should be directed to:

Email: info@ncgexperience.com
Phone: +1 (800) 929-7193 (Toll-free from USA & Canada)
Mail: NCG CONSULTING LTD, 126 East Ferry Road, C, London, England, E14 9FP

We welcome feedback about our content and take all editorial concerns seriously. Whether you're a property owner wanting to update information, a reader who spotted an error, or someone with questions about our editorial process, we're committed to responding promptly and thoroughly.