Cookies Policy

Last updated: September 2025

Understanding Cookies

Cookies are small text files that websites place on your device when you visit them. They help websites remember information about your visit, such as your preferred language, what's in your shopping cart, or whether you're logged in. NCGVilla uses cookies to make your villa browsing experience smoother and to understand how visitors use our site so we can make improvements.

These files are standard across the web and pose no threat to your device. They cannot run programs, deliver viruses, or harvest information from your hard drive. They simply store information that you've already provided or record choices you've made on our website. Most cookies we use improve your experience, while others help us understand which villas and destinations attract the most interest.

How We Use Cookies

When you visit NCGVilla.com, cookies help us remember your preferences throughout your session and sometimes beyond. If you've selected dark mode for easier viewing, a cookie ensures you don't need to reset this preference on every page. If you've started an inquiry about a villa but navigated away, cookies can help preserve that information so you don't need to start over.

We also use cookies to understand how visitors interact with our website. This analytical information tells us which pages people find most useful, how long they spend looking at different villas, and what search terms lead them to our site. We use these insights to improve our website structure, refine our villa descriptions, and ensure we're showcasing properties in ways that help you find what you're looking for.

Essential Cookies

Some cookies are essential for our website to function properly. These cookies enable basic functions like page navigation, access to secure areas of the website, and remembering your progress through our villa inquiry forms. Without these strictly necessary cookies, the website cannot function properly, and we cannot provide you with the services you're requesting.

Essential cookies don't collect information about you for marketing purposes and don't remember where you've been on the internet outside our website. They're deleted when you close your browser session, though some security-related cookies may persist to prevent fraud and protect your information. You can block these cookies through your browser settings, but doing so will likely make our website unusable for its intended purpose.

Analytics Cookies

We use Google Analytics to understand how visitors interact with our website. These cookies collect information in an aggregated form, including the number of visitors to our site, where visitors come from, and which pages they visit. This helps us understand patterns like whether people prefer browsing villas on mobile devices or desktop computers, which destinations generate the most interest, and whether our site performs well in different browsers.

Google Analytics cookies don't identify you personally unless you're signed into Google, in which case Google's privacy policy also applies. The information generated about your use of our website is transmitted to and stored by Google on servers in the United States. We've configured Google Analytics to anonymize IP addresses, meaning the last digits of your IP address are removed before processing.

Performance Cookies

Performance cookies collect information about how you use our website, such as which pages you visit most often and whether you receive error messages from certain pages. These cookies don't collect information that identifies you individually: all information is aggregated and anonymous. They help us identify technical problems, understand which features are most popular, and see where visitors might be experiencing difficulties.

The information from performance cookies helps us optimize our website's speed, fix broken links, and ensure our villa galleries load properly across different devices. If many visitors leave a particular page quickly, performance cookies alert us to potential problems with that content. This continuous feedback loop helps us maintain a smooth, frustration-free browsing experience.

Functionality Cookies

Functionality cookies allow our website to remember choices you make and provide enhanced, more personalized features. They might remember your username, language preference, or the region you're interested in. The information these cookies collect is anonymized: they cannot track your browsing activity on other websites.

These cookies enable features like comparing multiple villas side-by-side or remembering your search filters so you don't need to reset them each time you return. They might also remember if we've already asked you to participate in a survey or whether you've already seen certain notifications. Without functionality cookies, the website works but requires you to repeatedly input the same information.

Third-Party Cookies

Some cookies on our site are placed by third-party services we use to enhance your experience. Google Analytics is our primary third-party cookie provider, helping us understand site usage patterns. If we embed videos from YouTube to showcase properties, YouTube may set cookies according to their privacy policy. Similarly, if we include social media sharing buttons, those platforms may set cookies when you interact with those features.

We carefully select third-party services and regularly review their privacy practices. However, we cannot control these third-party cookies directly. Each third-party service has its own privacy and cookie policies that govern how they collect and use information. We recommend reviewing the privacy policies of any third-party services you interact with through our website.

Marketing and Advertising Cookies

Currently, NCGVilla does not use cookies for remarketing or targeted advertising purposes. We don't track your browsing behavior across other websites, and we don't sell or share cookie data with advertising networks. If this changes in the future, we'll update this policy and seek appropriate consent where required by law.

Should we implement marketing cookies in the future, they would be used to show you relevant villa advertisements on other websites based on your interests demonstrated while browsing our site. These cookies would remember that you've visited our website and share this information with advertising partners. You would have full control over whether to accept such cookies.

Cookie Duration

Different cookies have different lifespans depending on their purpose. Session cookies exist only while your browser is open and are deleted automatically when you close it. These handle temporary needs like maintaining your progress through a multi-page form.

Persistent cookies remain on your device for a set period specified in the cookie itself. These might last for days, months, or even years. For example, a cookie remembering your language preference might last for a year so you don't need to reset it on every visit. We regularly review and clean up old cookies that no longer serve useful purposes.

Managing Your Cookie Preferences

You have complete control over cookies on your device. All modern browsers allow you to block all cookies, block only third-party cookies, or create exceptions for trusted websites. You can also delete existing cookies at any time. Browser settings typically found under "Privacy" or "Security" menus provide these controls.

Blocking all cookies will prevent you from using certain features on our website and may make your browsing experience less convenient. Essential cookies, in particular, are necessary for basic site functionality. We recommend allowing at least essential cookies to ensure you can use our inquiry forms and access all villa information.

You can opt out of Google Analytics tracking specifically by installing the Google Analytics Opt-out Browser Add-on, available for major browsers. This prevents your data from being used by Google Analytics across all websites you visit, not just ours. The add-on doesn't affect other types of cookies or prevent you from using any website features.

Cookie Settings by Browser

Each browser offers different cookie management options. In Chrome, you'll find cookie settings under Settings > Privacy and Security > Cookies. Firefox places them under Settings > Privacy & Security. Safari users should look under Preferences > Privacy. Edge users can find options under Settings > Privacy, Search, and Services.

Most browsers also offer "private" or "incognito" browsing modes that don't save cookies after you close the window. This can be useful if you're browsing villas on a shared computer and don't want your searches saved. However, note that private browsing doesn't make you anonymous online: it simply doesn't save browsing history and cookies on your local device.

Updates to This Policy

We review and update this cookie policy periodically to reflect changes in our practices, technologies, legal requirements, and business operations. When we make significant changes, we'll update the "Last updated" date at the top of this policy and may display a notice on our website alerting you to the changes.

Continued use of our website after cookie policy updates indicates acceptance of the revised policy. If you disagree with changes to how we use cookies, you can adjust your browser settings to block cookies from our site or choose not to use our website. We encourage you to check this policy periodically to stay informed about how we use cookies.

Do Not Track Signals

Some browsers include a "Do Not Track" feature that signals to websites that you don't want your online activities tracked. Currently, there's no universal standard for how websites should respond to these signals. NCGVilla doesn't currently respond differently to Do Not Track signals, though we only use cookies as described in this policy regardless of this setting.

Cookies and Personal Data

Cookies themselves don't contain personal information like your name, email address, or phone number. However, when you provide such information through our inquiry forms, we may link it with cookie data to provide better service. For example, if you're logged into your email when you submit an inquiry, we might recognize you on return visits and show you villas similar to those you've previously viewed.

This linking of cookie data with personal information helps us provide more relevant villa recommendations and remember your preferences. However, we handle any personal data according to our Privacy Policy, which describes how we collect, use, and protect your information beyond what cookies alone can gather.

International Visitors

NCGVilla serves visitors from around the world, and cookie regulations vary by country. European Union visitors have rights under GDPR, California residents have rights under CCPA, and other jurisdictions have their own requirements. We strive to meet the highest international standards for cookie transparency and control, regardless of where you're visiting from.

Our cookie practices comply with European requirements for consent and transparency. We provide clear information about what cookies we use and why, and we offer straightforward ways to control them. Visitors from any country can manage their cookie preferences using the methods described in this policy.

Contact Us About Cookies

If you have questions about our use of cookies or need assistance managing your cookie preferences:

Email: info@ncgexperience.com
Phone: +1 (800) 929-7193 (Toll-free from USA & Canada)
Mail: NCG CONSULTING LTD, 126 East Ferry Road, C, London, England, E14 9FP

We're happy to explain our cookie practices in more detail or help you understand how to adjust your browser settings for optimal privacy and functionality. Your comfort with how we handle your information matters to us, and we're committed to transparency about our use of cookies and similar technologies.